FAQ

Frequently asked questions

This page lists the most frequently asked questions about computer visualization (CGI) and answers to them. Just click on the section you are interested in and get the answer. If you have further questions, don’t hesitate to contact our account manager via the contact form or WhatsApp.

Just leave your details in a preferable way, and we will contact you within a day:
By Telephone, WhatsApp, email, or via our contact form.

You have two options to determine the price for your project. You can either use our price calculator for an estimated cost or directly contact us to get the exact price based on your project specifications.

You can send us any files you have, whether a freehand sketch or even a presentation of your requirements and main ideas of how the project has to look. Blueprints, architectural or design sketches, and mood boards are primary references. Don’t worry; we instruct our fresh clients on setting the task properly.

As for our preferences, we prefer to work with the following file formats:

– plans and drawings in CAD, pdf, or any other vector format;

– completed 3D models in STL, 3ds, max, obj.FXB.

– We guarantee that our Privacy Policy, which includes NDA; protects the confidentiality of any information about your company or projects;

– We offer standard and extended copyright for the visual materials you receive from us;

– We accept payments through transparent international systems.

You can communicate with the team in any comfortable way; you can ask questions, leave comments and follow the progress.

Each project allows you to have two rounds of free edits. What does it mean?

After receiving a completed task from you, we send the first results in about 7-10 days. You can have any number of corrections free, but these corrections have to make up less than 60% of the project’s workload. If the changes you want to exceed this limit, we consider it a new project.

You can ask us for more edits, but no more than 30% of the project’s workload. We will fix everything and send you the edited images for your final approval. This will be considered two circles of edits. Additional circles of improvements will be priced separately; usually, a client pays for these corrections per hour.

You can use international payment systems: SWIFT, PayPal, and Payoneer for payment.

No, but you can pay half of the estimated cost of the project and send the other half after the results are approved.

Our offices are located in Israel and Romania.
We work mainly as an outsourced studio. To order our services, all you need is to start a chat with our executive or fill out a form on our website.

The standard lead-time for an architectural visualization project is 7 to 14 days, and for an interior design visualization project, 7-9 days. However, the exact time depends on the number of pictures, complexity, details, etc. To find out exactly how long your project will take, contact us through the website and send a brief. Our specialists will consider all the requirements and provide you with information.

We work from Monday to Saturday from 9 A.M. to 6 P.M.

Please check with your account manager for the discount. We are always open to discussing the possibilities of a long-term partnership.

  • First, we can be helpful during the high season.

  • Second, we take on large projects and achieve results in the shortest time possible.Your project routine is our passion – we will be happy to help you with it.

  • Third, with us, you invest every penny in the result of our work: you do not need to pay us for vacations or sick days, corporate finance training, rent equipment, and think about what to do with us when there are no projects.

    Our workflow is simple – project managers take care of all the subtleties and communications between you and the team, so all you need to do is give us a straightforward task, stay in touch, and wait for the job to be done.

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